Gallery - Photo, Video & Audio
Welcome to the official support, help desk, and privacy documentation center for Gallery - Photo, Video & Audio by Galaxy Apps Orbit.
Welcome to the official support, help desk, and privacy documentation center for Gallery - Photo, Video & Audio by Galaxy Apps Orbit.
Contact our support and engineering team directly for any inquiry.
We review every ticket and typically reply within 24 to 48 business hours.
Effective Date: October 20, 2026 | App Version: 1.0.0
Welcome to Gallery - Photo, Video & Audio ("App", "we", "us", or "our"), developed by Galaxy Apps Orbit / Anuj Sachan and hosted under OrbitInfra. We are fully committed to respecting and protecting the privacy, security, and integrity of your personal media and data.
Gallery - Photo, Video & Audio is an offline multimedia management app. To fulfill its core functions โ browsing albums, playing videos, playing music/audio, editing photos, and organizing media โ the App requests access to specific device capabilities:
The App accesses files stored in your device's internal storage and SD card using Android's standard Scoped Storage and MediaStore APIs:
Local Processing Only: All photo rendering, video decoding, audio playback, thumbnail caching, and photo editing are performed exclusively on your device's local CPU and GPU. Your media files are never uploaded to external servers or shared with third parties.
When viewing photo details or organizing photos by place, the App may read geographic coordinate tags (latitude and longitude) already embedded in the image's EXIF metadata.
The App includes a secure Private Vault feature allowing you to hide and protect sensitive albums.
BiometricPrompt system framework.To facilitate safe file organization without accidental loss, the App provides a local Recycle Bin / Trash:
Below is a transparent list of permissions requested by the App and the exact reason each is required:
| Permission | Purpose & Privacy Protection |
|---|---|
READ_MEDIA_IMAGESREAD_MEDIA_VIDEOREAD_MEDIA_AUDIO |
Allows the app to display your photos, play videos, and stream audio recordings locally. Processed 100% on-device; never transmitted off the device. |
READ_MEDIA_VISUAL_USER_SELECTED |
On Android 14+, grants the app permission to access only the specific subset of photos/videos you hand-pick. |
MANAGE_MEDIA |
Allows moving media to Trash, restoring, renaming, and deleting files upon your command without requiring redundant system confirmation popups for each item. |
ACCESS_MEDIA_LOCATION |
Reads embedded EXIF GPS tags in photos to display photo details locally. Never tracks live device location. |
USE_BIOMETRIC |
Allows unlocking the Private Vault via device fingerprint or face recognition. Handled securely by the Android OS; no biometric data is accessible to the app. |
SET_WALLPAPER |
Allows setting a selected picture as your home or lock screen wallpaper directly from the viewer. |
FOREGROUND_SERVICEFOREGROUND_SERVICE_MEDIA_PLAYBACK |
Ensures uninterrupted audio and video playback when the app is minimized or the screen is turned off. |
POST_NOTIFICATIONS |
Shows player controls (play, pause, next track) in the notification bar and status updates for batch operations. |
INTERNET |
Used to serve non-intrusive advertisements via Google AdMob and verify software update status. |
To keep Gallery - Photo, Video & Audio free for everyone, the App displays banner and native advertisements provided by Google AdMob (Application ID: ca-app-pub-2844649035048344~1549015188).
Google AdMob may collect and process pseudonymous identifiers and diagnostic signals in accordance with Google's Privacy Policy, including:
AdMob does not have access to your personal photos, videos, contacts, or storage files. For more details on how Google processes ad data, please visit Google Privacy & Terms and Google Advertising Technologies.
Opting Out of Personalized Ads: You can manage or disable personalized advertising at any time through your Android device settings by navigating to:
Settings > Google > Ads > Delete advertising ID (or Reset advertising ID).
We do not require user account registration, social login, email sign-up, or phone number verification. We do not collect names, mailing addresses, financial data, payment information, or contact lists.
Settings > Apps > Gallery > Storage > Clear Storage.The App is intended for general audiences and complies with the Children's Online Privacy Protection Act (COPPA) and international child privacy standards. We do not knowingly collect personal data from children under 13 (or under 16 in the European Economic Area).
We may update this Privacy Policy periodically to reflect app updates, new features, or regulatory requirements. Any modifications will be published on this page with an updated "Effective Date".
If you have any questions, feedback, or requests regarding this Privacy Policy or your data, please contact our developer and support team:
No. The app operates 100% locally on your device. Your photos, videos, and music are never uploaded, backed up, or shared to any remote cloud servers. Your media stays strictly on your physical device.
The Private Vault locks your sensitive albums behind biometric authentication (fingerprint or face unlock). The biometric verification is handled directly by Android's hardware security module, meaning the app never sees or stores your biometric credentials.
When you delete an item, it is moved to the built-in Recycle Bin / Trash, where it remains safely for 30 days before permanent deletion. You can restore it to its original folder at any time, or empty the trash to free up storage immediately.
The Media Location permission allows the app to read EXIF GPS coordinates already stored inside your photos. This is used solely to display photo capture locations and organize albums on your screen. The app never tracks your physical location.
Yes! The app features a background media service that keeps audio and video playback playing smoothly with full playback controls on your notification shade and lock screen even when you switch apps.
For any support queries, bug reports, feature requests, or billing questions, send an email to anujwebhost@gmail.com.
๐ก Tip for faster resolution: Include your device model (e.g., iPhone 15, iPad, Galaxy device), OS version, and a screenshot or screen recording if applicable.
Please try the following standard troubleshooting steps:
Our developer support team operates Monday through Friday. Inquiries are handled with an average response time of 24 to 48 business hours.