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Gallery - Photo, Video & Audio

Gallery - Photo, Video & Audio

Welcome to the official support, help desk, and privacy documentation center for Gallery - Photo, Video & Audio by Galaxy Apps Orbit.

Developer Support Email

Contact our support and engineering team directly for any inquiry.

Support Response Time

We review every ticket and typically reply within 24 to 48 business hours.

Privacy Policy

Effective Date: October 20, 2026  |  App Version: 1.0.0

Welcome to Gallery - Photo, Video & Audio ("App", "we", "us", or "our"), developed by Galaxy Apps Orbit / Anuj Sachan and hosted under OrbitInfra. We are fully committed to respecting and protecting the privacy, security, and integrity of your personal media and data.

๐Ÿ”’ Privacy First Pledge:
All photos, videos, and audio files accessed by this application are processed and stored 100% locally on your device. We do not operate cloud servers to upload, store, copy, or monitor your personal media library. Your memories remain entirely in your hands.

1. Information We Access and How It Is Used

Gallery - Photo, Video & Audio is an offline multimedia management app. To fulfill its core functions โ€” browsing albums, playing videos, playing music/audio, editing photos, and organizing media โ€” the App requests access to specific device capabilities:

A. Media Files (Photos, Videos, and Audio)

The App accesses files stored in your device's internal storage and SD card using Android's standard Scoped Storage and MediaStore APIs:

  • Photos & Images: Used to display photo grids, timelines, albums, full-screen viewing, zooming, slideshows, and photo editing (cropping, rotating, filter adjustments).
  • Videos: Used for in-app hardware-accelerated video playback, thumbnail generation, duration formatting, and video organization.
  • Audio Files: Used for audio browsing, album sorting, and playback via the built-in media player with background playback and notification controls.

Local Processing Only: All photo rendering, video decoding, audio playback, thumbnail caching, and photo editing are performed exclusively on your device's local CPU and GPU. Your media files are never uploaded to external servers or shared with third parties.

B. Media Location Metadata (EXIF GPS)

When viewing photo details or organizing photos by place, the App may read geographic coordinate tags (latitude and longitude) already embedded in the image's EXIF metadata.

  • Location information is read strictly on-device to present photo capture details to you.
  • The App does not track your real-time physical GPS location and never transmits or logs your coordinates.

C. Biometric Authentication for Private Vault

The App includes a secure Private Vault feature allowing you to hide and protect sensitive albums.

  • Authentication is handled strictly through the official Android BiometricPrompt system framework.
  • The App never accesses, collects, or stores your fingerprint, facial recognition scans, or biometric credentials. Authentication validation is computed by your device's dedicated hardware secure enclave.

D. Recycle Bin & File Management

To facilitate safe file organization without accidental loss, the App provides a local Recycle Bin / Trash:

  • Deleted items are kept locally in the Trash folder for up to 30 days before permanent deletion, during which you can restore them at any time.
  • Permanent deletion immediately frees storage space on your device.

2. Device Permissions Breakdown

Below is a transparent list of permissions requested by the App and the exact reason each is required:

Permission Purpose & Privacy Protection
READ_MEDIA_IMAGES
READ_MEDIA_VIDEO
READ_MEDIA_AUDIO
Allows the app to display your photos, play videos, and stream audio recordings locally. Processed 100% on-device; never transmitted off the device.
READ_MEDIA_VISUAL_USER_SELECTED On Android 14+, grants the app permission to access only the specific subset of photos/videos you hand-pick.
MANAGE_MEDIA Allows moving media to Trash, restoring, renaming, and deleting files upon your command without requiring redundant system confirmation popups for each item.
ACCESS_MEDIA_LOCATION Reads embedded EXIF GPS tags in photos to display photo details locally. Never tracks live device location.
USE_BIOMETRIC Allows unlocking the Private Vault via device fingerprint or face recognition. Handled securely by the Android OS; no biometric data is accessible to the app.
SET_WALLPAPER Allows setting a selected picture as your home or lock screen wallpaper directly from the viewer.
FOREGROUND_SERVICE
FOREGROUND_SERVICE_MEDIA_PLAYBACK
Ensures uninterrupted audio and video playback when the app is minimized or the screen is turned off.
POST_NOTIFICATIONS Shows player controls (play, pause, next track) in the notification bar and status updates for batch operations.
INTERNET Used to serve non-intrusive advertisements via Google AdMob and verify software update status.

3. Third-Party Services and Advertising

To keep Gallery - Photo, Video & Audio free for everyone, the App displays banner and native advertisements provided by Google AdMob (Application ID: ca-app-pub-2844649035048344~1549015188).

Google AdMob may collect and process pseudonymous identifiers and diagnostic signals in accordance with Google's Privacy Policy, including:

  • Google Advertising ID (GAID / AAID)
  • IP Address (used solely for coarse, non-precise geographical ad distribution, such as country or city level)
  • Device identifiers, operating system version, device model, and performance metrics
  • Ad impression, click, and interaction statistics

AdMob does not have access to your personal photos, videos, contacts, or storage files. For more details on how Google processes ad data, please visit Google Privacy & Terms and Google Advertising Technologies.

Opting Out of Personalized Ads: You can manage or disable personalized advertising at any time through your Android device settings by navigating to:
Settings > Google > Ads > Delete advertising ID (or Reset advertising ID).

4. Zero Personal Account Information

We do not require user account registration, social login, email sign-up, or phone number verification. We do not collect names, mailing addresses, financial data, payment information, or contact lists.

5. Data Retention, Security, and User Rights

  • Data Ownership: You retain complete ownership of all media on your device. The App acts only as a local reader and editor.
  • Deletion Rights: You can delete any media item directly within the App or clear the App's cache and local storage at any time via Settings > Apps > Gallery > Storage > Clear Storage.
  • Uninstalling: Uninstalling the App completely removes all application settings, cache, and private vault configurations from your device.

6. Children's Privacy

The App is intended for general audiences and complies with the Children's Online Privacy Protection Act (COPPA) and international child privacy standards. We do not knowingly collect personal data from children under 13 (or under 16 in the European Economic Area).

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect app updates, new features, or regulatory requirements. Any modifications will be published on this page with an updated "Effective Date".

8. Contact Developer & Privacy Inquiries

If you have any questions, feedback, or requests regarding this Privacy Policy or your data, please contact our developer and support team:

Additional external policy document:View Complete External Policy Document โ†—

Frequently Asked Questions & Troubleshooting

Does Gallery - Photo, Video & Audio upload my photos or videos to the internet?

No. The app operates 100% locally on your device. Your photos, videos, and music are never uploaded, backed up, or shared to any remote cloud servers. Your media stays strictly on your physical device.

How does the Private Vault protect my hidden media?

The Private Vault locks your sensitive albums behind biometric authentication (fingerprint or face unlock). The biometric verification is handled directly by Android's hardware security module, meaning the app never sees or stores your biometric credentials.

What happens when I delete a photo or video?

When you delete an item, it is moved to the built-in Recycle Bin / Trash, where it remains safely for 30 days before permanent deletion. You can restore it to its original folder at any time, or empty the trash to free up storage immediately.

Why does the app request Media Location permission?

The Media Location permission allows the app to read EXIF GPS coordinates already stored inside your photos. This is used solely to display photo capture locations and organize albums on your screen. The app never tracks your physical location.

Can I play audio and videos in the background?

Yes! The app features a background media service that keeps audio and video playback playing smoothly with full playback controls on your notification shade and lock screen even when you switch apps.

How do I get help or submit a bug report?

For any support queries, bug reports, feature requests, or billing questions, send an email to anujwebhost@gmail.com.

๐Ÿ’ก Tip for faster resolution: Include your device model (e.g., iPhone 15, iPad, Galaxy device), OS version, and a screenshot or screen recording if applicable.

App crashes, freezes, or fails to open. How do I fix it?

Please try the following standard troubleshooting steps:

  • Force Quit & Relaunch: Close the application completely from your app switcher and open it again.
  • Check for Updates: Verify in the App Store / Play Store that you have installed the latest release.
  • Restart Device: A simple device reboot clears cached memory and resolves most execution conflicts.
  • Check Storage & Connection: Ensure your device has sufficient free storage space and a stable internet connection.
  • Reinstall: If the issue continues, delete and reinstall the app.

What are your customer support operating hours?

Our developer support team operates Monday through Friday. Inquiries are handled with an average response time of 24 to 48 business hours.

About Gallery - Photo, Video & Audio

Experience the ultimate all-in-one multimedia gallery app for Android! **Gallery - Photo, Video & Audio** combines ultra-fast photo browsing, a hardware-accelerated HD video player, background audio player, built-in photo editor, biometric private vault, and storage cleaner.

Enjoy complete peace of mind with 100% private, on-device media processing โ€” no cloud uploads, no account registration required.

โœจ KEY FEATURES:
๐Ÿ“ธ Ultra-Fast Photo & Video Timeline
โ€ข Browse thousands of high-resolution photos and videos instantly with fluid scrolling.
โ€ข Pinch to zoom from 2 to 6 grid columns or view by day, month, and year.
โ€ข Inspect detailed EXIF metadata including camera model, ISO, aperture, resolution, and GPS capture location.

๐ŸŽฌ Built-in HD Video Player
โ€ข Smooth, hardware-accelerated playback for MP4, MKV, WebM, and AVI formats.
โ€ข Intuitive gesture controls: swipe left for brightness, swipe right for volume, and double-tap to seek.
โ€ข Picture-in-Picture (PiP) and background playback modes.

๐ŸŽต Background Audio & Music Player
โ€ข Play music tracks and voice recordings directly within your gallery.
โ€ข Persistent playback notification with mini-player controls and lock screen support.

๐Ÿ”’ Biometric Private Vault
โ€ข Hide sensitive photos, private albums, and personal videos behind fingerprint or biometric lock.
โ€ข Files in your Private Vault stay encrypted on-device and never show up in standard gallery views.

๐ŸŽจ Built-in Photo Editor
โ€ข Crop with standard aspect ratios (1:1, 16:9, 4:3, 9:16) for social media.
โ€ข Rotate, flip, and fine-tune brightness, contrast, and saturation.
โ€ข Apply stylish GPU aesthetic filters in real-time.

๐Ÿ—‘๏ธ 30-Day Safe Recycle Bin
โ€ข Accidental deletions? Restore photos and videos back to their original albums with one tap.

๐Ÿงน Gallery Cleaner & Status Saver
โ€ข Identify duplicate photos, large media files, and old screenshots to free up precious storage space.
โ€ข Save WhatsApp statuses with a single tap.

Download Gallery - Photo, Video & Audio today for the fastest, safest, and most powerful media experience on Android!